Privacy Policy
Effective Date: October 11, 2026
1. Introduction
SLS Enterprises Builders ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, contact us, request an estimate, or use our house remodeling and building services.
By using our website or services, you acknowledge this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
- Personal Information: Your name, email address, phone number, mailing address, and other contact details you provide.
- Project Information: Details about your remodeling or building project, property requirements, service requests, project preferences, and appointment availability.
- Communications: Information you provide when contacting us by phone, email, website forms, or text message.
- SMS Consent Information: Your messaging preferences, opt-in status, consent records, and opt-out requests.
- Technical Information: IP address, browser type, device information, pages visited, and website usage data collected through cookies or similar technologies.
We collect information directly from you, automatically through your use of our website, or through service providers that help us operate our business.
3. How We Use Information
We may use collected information to:
- Respond to inquiries and requests for estimates.
- Provide, manage, and improve our remodeling and building services.
- Schedule consultations, appointments, and project-related communications.
- Send service updates, appointment reminders, and other messages you have consented to receive.
- Send promotional messages where you have provided the required consent.
- Maintain customer records and respond to customer service requests.
- Operate, secure, and improve our website and business systems.
- Comply with applicable laws, regulations, and legal obligations.
We use personal information only for legitimate business purposes consistent with this Privacy Policy and applicable law.
4. SMS and Other Communications
If you provide your phone number and separately opt in to receive text messages from SLS Enterprises Builders, we may send messages consistent with the type of consent you provided.
Depending on your selections, messages may include:
- Responses to service inquiries and requests for estimates.
- Appointment confirmations and reminders.
- Remodeling and building project updates.
- Customer service communications.
- Promotional offers or marketing messages, where separately authorized.
Providing your phone number does not automatically enroll you in SMS messaging. SMS consent is voluntary and is not a condition of purchasing our services. Where required, marketing and non-marketing messaging consent will be collected separately.
Message frequency may vary depending on your interactions with us and the messaging program you select. Message and data rates may apply depending on your mobile carrier and service plan.
You can opt out of SMS messages at any time by replying STOP to a message from us. After opting out, you will receive no further SMS messages from the applicable messaging program unless you subsequently provide valid consent.
For assistance, reply HELP to a message from us or contact us at:
- Email: chor@windowfuel.com
- Phone: 325-225-6525
Opting out of text messages does not prevent us from communicating with you through other channels where permitted by law.
5. Data Sharing Policy
SLS Enterprises Builders does not sell personal information or share mobile information for third-party marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Information sharing with subcontractors and service providers that support our business operations, such as customer service, hosting, customer relationship management, and messaging delivery, is permitted when necessary to provide those services and subject to appropriate safeguards.
Text messaging originator opt-in data and consent will not be shared with any third parties. This exclusion applies to all other categories of data sharing, except disclosures to messaging service providers and aggregators when necessary to deliver the messaging service or as otherwise required or permitted by applicable law.
We may disclose information if necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address security and fraud concerns.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Operate essential website functions.
- Understand how visitors use our website.
- Improve website performance and user experience.
- Measure the effectiveness of our website and marketing activities, where applicable.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
These measures may include access restrictions, secure systems, and service providers with appropriate security practices.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of your information.
8. Third-Party Services
We may use third-party providers to support our business operations, including:
- GoHighLevel: Customer relationship management, contact management, website forms, communications, and messaging automation.
- Hosting and website providers: Website hosting, maintenance, and technical operations.
- Communication providers: Delivery of email messages and SMS communications.
- Analytics providers: Website performance and usage measurement, where applicable.
These providers may process information on our behalf as service providers or processors, as necessary to perform their contracted functions. They are not authorized by us to use SMS opt-in data or consent for their own marketing or promotional purposes.
Third-party services may have their own privacy policies and practices. We encourage you to review the applicable policies when interacting with third-party websites or services.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, document consent and opt-out requests, resolve disputes, and comply with applicable legal requirements.
SMS consent and opt-out records may be retained as needed to document compliance and honor messaging preferences.
When information is no longer needed, we will take reasonable steps to delete it, securely dispose of it, or de-identify it, subject to applicable legal obligations.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to legal exceptions.
- Withdraw consent for communications where consent is the basis for processing.
- Opt out of marketing emails or SMS messages.
- Request information about how your personal information is collected and used.
- Exercise other privacy rights available under applicable law.
To submit a privacy request, contact us using the details in the Contact Information section below. We may need to verify your identity before processing certain requests.
We will respond to requests in accordance with applicable law.
11. Children's Privacy
Our website and services are intended for adults seeking remodeling or building services. We do not knowingly collect personal information online from children under the age of 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Any revisions will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Information
If you have questions about this Privacy Policy, our data practices, or your privacy rights, contact us:
- SLS Enterprises Builders
- Website: https://slsenterprisestx.com
- Email: chor@windowfuel.com
- Phone: 325-225-6525
We will make reasonable efforts to respond to privacy inquiries in a timely manner.
For any privacy questions, contact SLS Enterprises Builders at chor@windowfuel.com or 325-225-6525.